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Monthly Archives: March 2011
More on #M2M: It’s a Long-Term Game
Momentum around M2M is certainly growing. But, there are many question marks about how the market will evolve. It’s not just the enormous potential that captures attention: there are issues such as profit margin, distribution, roaming, and more, as a … Continue reading
Visibility and Control: Key Weapons in the Fight Against Churn
Recent research from Analysis Mason suggests that churn in mobile networks has decreased recently. A number of factors have been identified, such as price stability and longer contract duration. However, the author goes on to warn that mobile operators cannot … Continue reading
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Customer Support Needs Visibility of User Traffic
Customer support is costly but essential. Adopters of advanced mobile broadband services may place an increased support burden on customer service teams. And, with thin margins, time spent talking to customer service agents reduces the AMPU for each unhappy customer. … Continue reading
#DPI Can Make Money
Yoigo, a mobile operator in Spain is also using DPI. Everyone’s at it now. But, rather than simply limiting traffic, they are offering users choices. As reported here , when users reach their monthly quota, they are offered the ability … Continue reading
#P2P Traffic: First Against the Wall in the #DPI Revolution
With P2P traffic flooding telco networks, it has become increasingly clear that network operators must adopt a more proactive stance to limit its impact and ensure that paid services obtain the resources they need. We have been expecting to see … Continue reading
